Privacy Policy

Welcome to Safi Auto Service. By accessing or using our website https://safiauto.com.au  

1. General Information

Safi Auto Service is an Australian-based online auto accessories store.
We operate online only, and our goal is to provide high-quality automotive parts and accessories to customers across Australia.

When you use our website, make a purchase, or contact us, you agree to these Terms & Conditions and our Privacy Policy.

2. Payment Handling

We use Stripe and WooCommerce to securely process all payments.
Safi Auto does not collect, store, or have access to any credit card or banking information.
All transactions are encrypted and handled directly by Stripe, a trusted global payment processor.
You can view Stripe’s full Privacy Policy here: https://stripe.com/privacy

3. Data and Privacy

We take your privacy seriously. However, please note:

  • We do not manually collect or store sensitive data.

  • Customer information (such as name, address, and email) is automatically managed by WooCommerce for order and delivery purposes.

  • Payment and personal data are processed by third-party providers (Stripe, WordPress, or WooCommerce).

We do not sell, share, or trade any personal data.
If you would like your data deleted, you can contact us anytime at support@safiauto.com.au

4. Product Reviews and Comments

Our website allows customers to leave product reviews or comments under each product.

By submitting a review, you agree that:

  • Your comment may remain publicly visible on the product page.

  • You can request to delete or edit your comment at any time by contacting us.

  • Comments are automatically filtered for spam and may be reviewed before appearing online.

We do not share comment data with third parties.

5. Orders and Availability

All products listed on our website are subject to availability.
We reserve the right to cancel, delay, or modify any order in the event of stock shortages, shipping issues, or supplier delays.

If your order is cancelled, we will issue a full refund through Stripe within 5–10 business days.

6. Refunds and Returns

Please refer to our Refund and Return Policy page for full details.
In summary:

  • Faulty or damaged items must be reported within 48 hours of delivery.

  • Only manufacturer or company faults qualify for refunds or replacements.

  • We do not offer returns for change of mind or incorrect orders.

7. Third-Party Services

Our website may include links to or integrations with third-party services such as:

  • Stripe (payment processing)

  • WooCommerce (e-commerce platform)

  • WordPress (website hosting and content management)

Safi Auto Service is not responsible for how these third parties collect or handle data.
Please refer to their respective policies for more information.

8. Limitation of Liability

Safi Auto Service shall not be held responsible for:

  • Payment issues or delays caused by third-party providers (Stripe, banks, couriers, etc.)

  • Typographical errors, pricing mistakes, or product photo differences

  • Any loss or damage caused by improper installation or use of purchased items

All accessories should be installed by a qualified technician.

9. Intellectual Property

All content on this website — including text, logos, product images, and designs — is the property of Safi Auto Service.
You may not copy or reproduce any content without written permission.

10. Changes to These Terms

We may update these Terms & Conditions at any time.
All updates will be posted on this page with the new “10 /OCT/ 2025” date.

11. Contact Us

For any questions, requests, or privacy concerns, contact us:
📧 support@safiauto.com.au

Simple Summary

  • All payments go through Stripe (we don’t see or store your card info).

  • Customer info is managed securely by WooCommerce/WordPress.

  • Reviews stay visible unless you ask to delete them.

  • Refunds only for company/manufacturer faults.

Scroll to Top